This privacy policy explains how we collect, use, share and protect your personal information when you visit our website, order food from us or use our services.
What information do we collect?
We collect information that you provide to us directly or indirectly, such as:
Your name, email address, phone number, delivery address and payment details when you place an order with us or create an account on our website.
Your preferences, feedback, ratings and reviews of our food and services.
Your location data, IP address, device type, browser type, operating system and other technical information when you access our website or use our services.
Your browsing history, search queries, clicks and other interactions with our website and services.
Your communications with us via email, phone, chat or social media.
We may also collect information from third parties, such as:
Your social media profile information if you choose to log in or sign up with your social media account.
Your order history and preferences from our partner restaurants if you order food from them through our website or services.
Your location data from your device or third-party providers if you enable location services on your device or browser.
How do we use your information?
We use your information for various purposes, such as:
To process and deliver your orders and provide customer service.
To personalize and improve your experience on our website and services.
To send you marketing communications, promotions, offers and surveys that may interest you.
To analyze and optimize our website and services performance, security and functionality.
To comply with legal obligations, enforce our terms and conditions and protect our rights and interests.
How do we share your information?
We may share your information with third parties, such as:
Our partner restaurants who prepare and deliver your food orders.
Our service providers who help us with payment processing, delivery, marketing, analytics, hosting, security and other functions.
Our affiliates and subsidiaries who may offer you related products or services.
Our business partners who may offer you complementary products or services or co-sponsor promotions or events with us.
Other users who may see your ratings, reviews and feedback on our website or services.
Law enforcement authorities, regulators, courts or other parties when required by law or when necessary to protect our rights and interests.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification or destruction. These measures include:
Using encryption, firewalls, passwords and other security technologies to safeguard your information in transit and at rest.
Limiting access to your information to authorized personnel who need it to perform their duties.
Educating our staff and partners about the importance of data privacy and security.
Reviewing and updating our privacy practices and policies regularly.
How do we respect your choices?
We respect your choices regarding your information and communication preferences. You may:
Access, update or delete your account information at any time by logging into your account on our website or contacting us.
Opt out of receiving marketing communications from us by following the unsubscribe link in the email or adjusting your account settings on our website or contacting us.
Manage your cookie settings on your browser or device to control how we collect and use your online activity data.
Contact us if you have any questions or concerns about our privacy policy or practices.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our business practices, legal requirements or customer feedback. We will notify you of any material changes by posting the updated policy on our website or sending you an email. Your continued use of our website or services after the update constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we collect, use and share your information.
How do you contact us?
If you have any questions or comments about this privacy policy or our data practices, please contact us at: